Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
American Express General Business Travel (GBT) is seeking an upbeat, meticulous PMO Analyst to join our Project Management Office within the Salesforce Center of Excellence (COE) team.
The Technical Project Management Office (PMO) Analyst plays a critical role in supporting the PMO Lead and project teams by ensuring data integrity, and analyzing KPI metrics. This position serves as the backbone of our project management operations, enabling informed decision-making across the portfolio.
What You’ll Do
Calculate and supervise projects’ key performance indicators (KPIs) such as schedule variance, cost variance, and resource efficiency and advance financial risks to leadership
Maintain and optimize the project management information system (Jira), ensuring proper configuration, data quality, and accessibility




Develop, implement and maintain standardized project templates (such as status dashboards, reports, and scorecards), processes, and documentation establishing and implementing consistent reporting and metrics across the portfolio
Ensure all project data is accurate, current, and aligned with organizational standards
Create executive-level presentations, charts, and visual analytics for leadership reviews ensuring project metrics and statuses are continuously available through dashboards and automated reports
Track time, resource allocation, and team member utilization across all active projects
Support the PMO Lead in implementing process improvements, tool enhancements, providing training and guidance to project teams on PMO standards and systems and finding opportunities to streamline PMO processes and improving efficiency
Maintain audit trails and ensure compliance with organizational governan

📌 Technical Project Analyst (Ciudad de México)
🏢 American Express Global Business Travel
📍 Ciudad de México