Role purpose
The Industrial Relations (IR) Manager is a critical control role responsible for protecting HBMX through effective labour relations governance, robust compliance with policies, and disciplined management of employee relations (ER) and industrial relations (IR) risk. This role leads union engagement and collective bargaining activities, ensuring that required union consultation and agreement are secured to enable strategic business change in a compliant and timely manner. The IR Manager also ensures strong internal controls, supports audit/regulatory action closure, and manages complex, time-sensitive ER/IR cases to minimise conduct, litigation, and reputational risk.

Main activities

Industrial relations strategy and union negotiationLead end-to-end union engagement, consultation, and negotiation, including collective bargaining agreement interpretation, application,



and updates.Build and maintain constructive relationships with union representatives and key internal stakeholders to support sustainable agreements and reduce dispute risk.Provide strategic advice to business leaders on negotiation positions, labour law implications, and risk trade-offs.
Compliance, risk control, and governance (critical control responsibilities)Act as a key control owner for People FIM adherence and internal control standards across IR/ER processes.Identify, assess, and manage IR/ER risks; maintain appropriate documentation, governance routines, and escalation paths.Drive timely remediation and closure of audit findings, regulatory actions, and internal control issues related to People/IR/ER.
Time-sensitive consultation for strategic changePlan and execute required consultation/negotiation activities to deliver business priorities compliantly and on schedule.Partner with People, Legal, Compliance, and business leadership to ensure change programmes meet local labour-law and union requirements, with clear decision records and approvals.
Case management and conduct riskMan

📌 Industrial Relations Manager (Ciudad de México)
🏢 HSBC Global Services
📍 Ciudad de México