We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.
Let's see what it takes
Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale toafully operational, live product and ensuring a seamless client experience;
Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform;
Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) tostandardize the implementation process;
1+ year of experience in B2B SaaS Implementation, Project Management, Customer Success,



or a similar customer-facing role;
~ Proven experience managing multiple customer implementation projects simultaneously while keeping deadlines, stakeholders, and project scope under control;
~ Advanced English proficiency, both written and spoken, with confidence in leading business meetings and negotiations;
~ Strong analytical mindset and advanced Excel or Google Sheets skills, with the ability to organize, validate, and work with business metrics and data;
~ Experience understanding and configuring complex B2B SaaS products, ERP, CRM, or similar business systems;
~ Experience implementing or onboarding B2B SaaS customers in the US, UK, or European markets;
Experience working with ERP systems (such as NetSuite, QuickBooks, Xero), CRM platforms, or other enterprise software;
Monday–Friday, from 9am to 6pm(EDT);
Opportunity to work fully remotely;
independent contractors may not be eligibl

📌 (fluent English) Implementation Consultant (Tijuana)
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📍 Tijuana