Mexico City | Full-Time | Hybrid Work Model
- Social Media | Creator Management | Digital Operations

Help Shape the Future of Digital Communities

Are you passionate about social media, digital platforms, and online communities?

Do you enjoy working with creators, solving operational challenges, and collaborating with integral teams?

We're looking for a Digital Community Operations Specialist to support and empower our creator community across North America. In this role, you'll help ensure creators have an outstanding experience while working closely with internal teams to improve operations, drive engagement, and support community growth.

If you're organized, analytical, and excited about the creator economy, we'd love to meet you.

IMPORTANT - Read Before Applying

This role has mandatory requirements.

Applications that do NOT meet ALL requirements below will not move forward in the process:
- Fluent or Native English (written and spoken):
- Currently living in Mexico City (CDMX):
- Available to work onsite at least 4 days per week:
- Bachelor’s Degree completed





What You'll Do

As part of our Operations team, you'll play an important role in supporting one of the fastest-growing digital communities in the world.

Your day-to-day responsibilities will include:
- Support content creators and community partners throughout their journey on the platform.
- Monitor dashboards and operational reports to identify trends and improve processes.
- Coordinate with cross-functional teams including Operations, Community, Marketing, Product, and Strategy.
- Help execute creator engagement initiatives, online campaigns, and community events.
- Track operational performance and contribute ideas that improve the creator experience.
- Ensure daily workflows are completed efficiently while maintaining high operational standards.
- Build positive relationships with creators and external partners across North America.

What We're Looking For

We're looking for someone who enjoys w

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