About the job We are hiring a Call Center Agent – Customer Support Guadalajara, Jalisco | Onsite Salary based on experience + Above-Law Benefits Are you a customer service professional looking for your next opportunity?
Join a growing global company and become part of a team focused on delivering an exceptional customer experience.
What You'll Do - Handle inbound and outbound calls professionally and efficiently.
- Assist customers with appointments, inquiries, and service requests.
- Resolve customer concerns while maintaining a positive experience.
- Accurately document customer interactions using internal systems.
- Collaborate with internal teams to resolve issues.
- Meet quality, productivity, and service-level goals.




What We're Looking For ✔ Bachelor's degree required – any field ✔ Customer service or call center experience ✔ Strong verbal and written communication skills ✔ Customer-focused and professional attitude ✔ Strong problem-solving and multitasking abilities ✔ Comfortable working with multiple computer systems ✔ Healthcare or patient support experience is a plus, but not required Why Join?
✨ Full-time opportunity ✨ Professional growth opportunities ✨ Performance-based bonus ✨ Join a integral and collaborative team

📌 Call Center Representative (Jalisco)
🏢 Gracemark Solutions
📍 Jalisco