This position is responsible for operating load statuses at every stage of the load process to ensure operations are running smoothly and maintain a 98% pickup and delivery status.
ACTIVITIES
- Validate loads status to all load stages (i.e. pick up, in transit, border crossing, and delivery).
- Constant communication with carriers and drivers to validate load status.
- Request GPS Tracking from Driver / Carrier.
- Confirm Pickup and Delivery appointment with Driver, Carrier, Consignee and / or shipper.
- Request documentation regarding BOL and seal.
- Execute and secure on time pickup and delivery according to operational standards.
- Confirm unloading notification with driver, carrier, and consignee.
QUALIFICATIONS
- Advanced English level (fluent)
- At least 1 year of experience in Customer Service
- Previous experience working the night shift
- Strong verbal and written communication skills
- 100% on-site position (no remote work)
SCHEDULE
- 3 days on 3 days off
- 6:30 PM - 6:30 AM