We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successful Go-Live. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by configuring the platform, managing complex implementation projects, and driving user adoption.
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What you will do:
- Lead end-to-end implementation projects, acting as the primary point of contact from point-of-sale toafully operational, live product and ensuring a seamless client experience;
- Conduct deep-dive discovery sessions to understand clients' procurement and financial processes and translate business requirements into customized, optimized product workflows;
- Manage timelines, deliverables, and technical alignment, guiding clients through data mapping, validation, and migration of vendor lists, budgets, item catalogs, and other business data into the platform;




- Keep both internal teams and client-side stakeholders ontrack with strict deadlines, managing risks and unblocking technical dependencies;
- Deliver high-impact interactive workshops and onboarding sprints for key client stakeholders, enabling them tooperate the platform independently;
- Create tactical, highly structured enablement resources (deployment playbooks, configuration guides, short video workflows) tostandardize the implementation process;
- Partner with Sales, Product, andQA teams toescalate technical blockers and translate client feedback into actionable product improvements.

What you need to succeed in this role:
- 1+ year of experience in B2B SaaS Implementation, Project Management, Customer Success, or a similar customer-facing role;
- Proven experience managing multiple customer implementation projects simultaneously while keeping deadlines, stakeholders, and project scope under control;
- Advanced English profici

📌 (fluent English) Implementation Consultant (Tijuana)
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📍 Tijuana