Demand Role Analyst responsible for SAP Commerce B2B functional processes supporting hybrid teams to design and optimize digital commerce solutions for enterprise clients. Role focuses on configuring testing and enhancing SAP Commerce features that streamline order handling and customer experience while applying finance and accounting understanding to improve transactional accuracy and business outcomes.
Responsibilities
Collaborate with business stakeholders to understand B2B commerce requirements and translate them into clear SAP Commerce functional designs that align with client objectives and organizational standards.
Configure SAP Commerce B2B modules to support pricing catalog customer hierarchies and order workflows that enable efficient digital self service for enterprise customers.
Analyze existing B2B order to cash journeys and recommend SAP Commerce enhancements that reduce cycle time improve data accuracy and elevate customer satisfaction.
Coordinate with SAP Commerce technical teams to clarify functional specifications validate feasibility and ensure consistent implementation across environments.
Prepare and execute detailed functional test scenarios for SAP Commerce B2B features to verify end to end flows from product selection through order completion and invoicing.
Document functional configurations process flows and change impacts in clear reusable formats that support future maintenance and knowledge sharing across teams.
Partner with finance and accounting stakeholders to validate that SAP Commerce order data supports accurate billing revenue recognition and financial reporting where applicable.
Support defect analysis by reproducing issues isolating root causes in functional configurations and proposing sustainable corrections within SAP Commerce.
Assist in planning and executing minor releases and enhancements by assessing effort identifying dependencies and preparing user communication materials.
Provide business users with guida
📌 Analyst Consultant SAP Junior (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México
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