ABOUT THE COMPANY
This company provides the payments and payroll infrastructure powering how the world's largest workforce platforms hire and pay people globally. Its wallet, payroll engine, and compliance layer sit behind contractor payments, payroll services, and Employer of Record (EOR) services for tens of thousands of workers every month. It combines strong payment rails with the tax and compliance infrastructure needed to pay workers compliantly in almost any market. Leading general payroll providers, talent marketplaces, staffing companies, and EOR platforms rely on it as the infrastructure behind their payroll operations.
The company is scaling quickly and building out its commercial team ahead of several major client and company announcements in the coming months.
HOW THE TEAM OPERATES
This team doesn't run like a traditional sales team. The approach is consultative: understand a client's compliance, operational, and technical needs well enough to function as an extension of their team, not a vendor running them through a pitch to close process.
That approach is what builds the level of trust the team has with clients today.
This is a highly cross-functional team. On any given day, the team coordinates with engineering, compliance, legal, and operations: reviewing KYB and compliance flows, working through contract redlines, verifying commercial terms, and building client-specific deliverables, all while owning revenue growth for its accounts. The work spans legal, regulatory, and technical areas at the same time, and the team is expected to drive it to resolution directly instead of routing it elsewhere.
THE ROLE
The Client Operations Lead acts as the "Chief of Staff" for a portfolio of client accounts. This person owns the relationship end to end and can be trusted to handle compliance, contract, and technical questions. This is not a traditional sales or customer support role. It's a mix of account ownership, project management, and hands-on problem solv
📌 Client Operations Lead (México)
🏢 Sigma
📍 México