GraceMark Solutions is seeking a Contact Center Specialist to support patients and customers via inbound and outbound calls. You will handle calls, schedule or adjust appointments, verify insurance, and document interactions while upholding privacy and service standards.
The role requires a Bachelor’s degree and healthcare call center experience, with strong communication and multitasking abilities. Familiarity with Epic is a plus; position is full-time and on-site in Mexico.
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📌 Patient Care Call Center Specialist (Centro)
🏢 Gracemark Solutions
📍 Centro
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