02 sep
|
Ascent360
|
Ciudad de México
02 sep
Ascent360
Ciudad de México
Mitratech in Mexico is seeking a Customer Service Representative (CSR) to deliver high-quality, compliant support for AssureHire background screening software. You will be the first contact for clients via phone, email, chat, and the web, building product knowledge through training and hands-on experience in a fast-paced setting.
You will gather information, troubleshoot, and resolve issues within SLAs, documenting interactions and escalating as needed, while meeting CSAT targets and
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📌 Customer Support Specialist - Software & CSAT Focus (Ciudad de México)
🏢 Ascent360
📍 Ciudad de México