02 sep
|
US Job Finders
|
México
02 sep
US Job Finders
México
US Job Finders is searching for a: Bilingual Administrative Assistant – Customer Service & Sales (Remote) Location: Remote Employment Type: Full-Time Working Hours: Monday – Friday, 9:00 AM – 5:00 PM EST Experience Required: 2+ years in administrative support, customer service, sales, or a related role Language Requirement: Fluent English and Spanish About the Role US Job Finders is seeking a highly organized, personable, and sales-minded Bilingual Administrative Assistant to support a growing U.S.-based pest control company. This is a customer-facing administrative role that will serve as an important point of contact for both prospective and existing customers. You will be responsible for handling phone calls, text messages, and emails, responding to customer inquiries, scheduling appointments, sending customer agreements, and maintaining accurate information within the company’s CRM. The idóneo candidate is fluent in both English and Spanish, communicates confidently over the phone, and has previous sales or customer service experience.
We are looking for someone who can provide an excellent customer experience while also recognizing opportunities to convert inquiries into scheduled services. Key Responsibilities Customer Service & Communication Answer incoming customer phone calls and respond professionally to inquiries Communicate with customers through phone, SMS/text, and email Provide timely and professional follow-up to prospective and existing customers Answer general questions regarding services and assist customers throughout the scheduling process Maintain a positive and professional customer experience during every interaction Sales & Lead Follow-Up Communicate with prospective customers who inquire about pest control services Follow up with leads through phone, text, and email Help convert customer inquiries into scheduled appointments and services Send customer agreements and follow up as necessary Maintain consistent communication with prospective cu
📌 Bilingual Administrative Assistant – Customer Service Sales(Remote) (México)
🏢 US Job Finders
📍 México