Description
Operations Manager – Property Management
Full-Time | Remote | EST Hours
Location:
LATAM | Supporting Miami & Orlando, Florida
About the Role
At Pavago, one of our clients is hiring an experienced
Operations Manager
to lead day-to-day operations for a growing U.S.-based residential property management company.
This is a senior, hands-on leadership role —
not a training or entry-level management position
. You'll lead a six-person team across leasing, operations, maintenance coordination, and business development while ensuring properties, people, and processes perform consistently.
We're looking for someone with proven property management experience who can
lead teams, manage owner relationships, drive accountability, and make decisions independently.
What You'll Own
Property Management Operations
Oversee
leasing, vacancies, unit turns, renewals, and rental increases
Manage maintenance coordination and vendor performance
Monitor rent collections, delinquencies, and eviction processes
Ensure property inspections and operational deadlines are completed on time
Maintain strong operational performance across
Miami and Orlando portfolios
Team Leadership & Accountability
Lead and manage a team of
6 employees
Establish KPIs, expectations, and performance standards
Hold team members accountable for results and deadlines
Conduct coaching and performance reviews
Remove operational roadblocks and improve team execution
Property Owner & Client Relations
Serve as a key point of contact for property owners




Provide proactive portfolio and operational updates
Handle escalations professionally and confidently
Maintain strong owner relationships and support client retention
Performance & Process Improvement
Monitor portfolio and operational KPIs
Identify inefficiencies and improve workflows
Ensure consistent processes across markets
Partner with leadership on growth and operational initiatives
What We're Looking For
5+ years of property management experience
2+ years managing teams
within a property management company
Hands-on experience with:
Leasing & vacancy management
Unit turns
Maintenance coordination
Rent collections
Lease renewals
Evictions
Owner relations
Experience working directly with property owners
Experience leading remote teams
Fluent English and Spanish
Strong leadership, accountability, and decision-making skills
Comfortable managing multiple priorities in a fast-paced environment
Availability during
U.S. EST business hours
Strongly Preferred
Residential property management experience
Multi-market operations experience
Buildium
QuickBooks
Monday.com
What Success Looks Like
Strong team accountability and execution




Reduced vacancies and efficient unit turns
Timely collections, renewals, inspections, and maintenance
High owner satisfaction and retention
Reliable performance across Miami and Orlando
Clear KPIs and operational visibility
Fewer escalations through proactive problem-solving
Why Join?
Fully remote leadership opportunity
Significant ownership and autonomy
Direct impact on a growing property management business
Opportunity to lead and develop a high-performing team
Ability to improve systems, processes, and portfolio performance
Long-term leadership growth potential
Interview Process
Application Review
Spark Hire Intro Video
Property Management Operations Assessment
Client Interview
Offer & Onboarding
What Happens After You Apply
Qualified applicants will receive a
Spark Hire invitation
to complete a short Intro Video. This allows the hiring team to learn more about your
property management experience, leadership background, English/Spanish communication, and experience managing teams and property owners
.
Please check your inbox and spam/junk folder for the invitation.
Apply Now
If you have proven experience
leading property management operations, managing teams, working directly with owners, and driving portfolio performance
, we'd love to hear from you.
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📌 Operations Manager | Property Management Lead (Mérida)
🏢 Pavago
📍 Mérida