- Competency Management, SRM Process, Merlin and data analytics.
- Capacity Planning, SRM Process, forecasting tools and data analytics.
- Strategic Planning.
- Sales process.
- Financial structures for Service Delivery.
- Work Level Agreement (WLA) and Service Level Agreement (SLA).
- Financial Acumen.
- Customer Insights.
- Employee Performance Management.
- Market insights.
📌 Bnew San Sagnd Sd Pdm Mana Im5 (Xico)
🏢 Ericsson
📍 Xico