Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
About the Role
We are looking for a detail-oriented and service-driven professional to act as the main expert for our learning systems. This role is responsible for ensuring the effective administration, optimization, and continuous improvement of our learning platforms, including Cornerstone on Demand and new AI-based learning solutions.
The ideal candidate will bring strong experience in Cornerstone administration and demonstrate high learning agility to quickly master new tools and technologies. This position plays a key role in supporting the organization’s learning strategy by ensuring systems run smoothly and efficiently.
What You’ll Do Serve as the primary administrator and subject matter expert for Cornerstone on Demand and other learning systems
Manage system configurations, updates, integrations, and user support
Ensure data accuracy, reporting,



and system compliance
Support the implementation and optimization of new AI-driven learning solutions
Troubleshoot technical issues and provide timely resolution
Partner with internal stakeholders to improve learning processes and user experience
Maintain documentation, workflows, and system best practices
Provide guidance and training to users when necessary
Experience Experience in learning systems administration
Strong experience with Cornerstone on Demand
Experience working with Microsoft Office Suite
Fluent English (required)

Skills & Capabilities Advanced attention to detail
Intermediate written and verbal communication skills
Customer-focused mindset
Intermediate decision-making and problem-solving skills
Strong learning agility and ability to quickly adapt to new technologies
This position comes with competitive compensation and benefits package:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Versátil work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally reknowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development

📌 FBS - Learning System Administrator (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México