NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.nnWe are currently seeking a Site Reliability Engineering (SRE) / Lead Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).nnSite Reliability Engineer (SRE) / Lead Engineer candidate will have deep expertise in Application Performance Monitoring (APM), Infrastructure as Code (IaC), automation, and distributed tracing using OpenTelemetry. nAs a SRE lead, he will guide the design, implementation, and continuous improvement of observability solutions, ensuring system reliability, performance, and scalability while fostering best practices in SRE and DevOps. n nResponsibilities:nnu00b7 Lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements. nu00b7 Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices. nu00b7 Manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments. nu00b7 Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency. nu00b7 Develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies. nu00b7 Collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements. nu00b7 Lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices. nu00b7 Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions,



ensuring alignment with organizational needs and fostering strong collaborative relationships. nu00b7 Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence. n nQualifications n nu00b7 8-10+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities. nu00b7 Hands-on experience with OpenTelemetry for distributed tracing and observability instrumentation. nu00b7 Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace. nu00b7 Strong proficiency in Infrastructure as Code (IaC) using Terraform. nu00b7 Solid understanding of cloud platforms including AWS, GCP, or Azure. nu00b7 Experience with automation/configuration management tools like Ansible, Chef, or Puppet. nu00b7 Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps. nu00b7 Experience managing Kubernetes and containerized environments (Docker, Helm). nu00b7 Familiarity with log aggregation and analysis platforms like ELK Stack or Splunk. nu00b7 Excellent leadership, communication, and collaboration skills.nnAbout NTT DATAnnNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune General 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worldu0027s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.



our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in Ru0026D.nnWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each clientu2019s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @ and @ email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https:///en/contact-us.nnNTT DATA endeavors to make https:// accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https:///en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If youu0027d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.n

📌 Site Reliability Engineering (SRE) / Lead Engineer (Tlalnepantla de Baz)
🏢 Ntt Data
📍 Tlalnepantla de Baz