Location: Mexico City, Mexico

Experience: 2–4 years

Type: Consultant, Permanent

Department: Client Success & Operations

About Us

Qure.ai is a global healthtech
company using artificial intelligence to improve disease detection and patient
outcomes at scale. Our solutions are deployed across hospitals, diagnostic
networks, and public health programs worldwide.

Today, our technology
has impacted 40M+ lives across 105+ countries , deployed across 5,200+
sites 26 FDA-cleared indications , we are helping shape the
future of AI-driven healthcare.

The Opportunity
This role sits at the intersection of client success, project
coordination, and operational execution. You will serve as the day-to-day
anchor for client-facing programs driving communication, issue resolution,
documentation, meeting support, and invoicing workflows to help deployments run
smoothly across geographies.

What You’ll Own & Drive
Own day-to-day communication
with client partners and manage project action items across channels and
stakeholder groups.

Coordinate with on-ground
teams, program teams, and administrative stakeholders to support deployment of
Qure software.

Drive timely resolution of
client issues by liaising with Client IT, Program teams, and internal
engineering teams.

Create, track, and close
tickets related to complaints, deployments, and engineering requests with
proper client confirmation.

Run strong operating rhythms
through meeting support, structured minutes, documentation upkeep, and internal
status reporting.

Partner with finance to ensure
timely invoicing and closure of financial transactions, while staying
comfortable with occasional domestic and international travel.

What Success Looks Like
In the first
6–12 months, you will:

Build trusted day-to-day
relationships with client partners and become the default operational point of
contact for ongoing programs.

Establish clear communication
cadences and action tracking across client, program,



and internal teams.

Improve turnaround time and
follow-through on complaints, escalations, deployment asks, and engineering
requests.

Maintain clean, up-to-date
documentation across client boards, tickets, and internal communication
channels.

Ensure meeting outputs,
minutes, and presentations are consistently produced at a high standard for
internal and external coordination.

Bring discipline to invoicing
and financial follow-ups so operational execution translates into timely
closure.

Core Skills Required
2–4 years of experience in
business operations, client success operations, project coordination, or a
similar role.

Graduate in any discipline;
healthcare industry exposure is a plus.

Excellent written and verbal
communication skills with the ability to coordinate across diverse
stakeholders.

Strong analytical thinking and
problem-solving ability.

Interest in technology
products; experience in tech ops or client-facing operations is a bonus.

Process-oriented mindset with a
strong bias for execution and getting things done.

Ability to work effectively in
cross-functional, cross-team environments and support distributed teams.

Life at Qure
· Flexibility &
Ownership

o Hybrid work culture

o Relocation support
(where applicable)

o Opportunity to work on
integral markets

· Growth & Learning

o Learning
and development allowance

o High ownership and
accelerated career growth

· Wellbeing

o Comprehensive
health insurance

o Unlimited
therapy sessions

o Fitness & wellness
allowance

· Culture & Community

o Annual
and team offsites

Our Values
· Humble: Curious, open to
feedback, and focused on team success over individual credit.

· Hungry: High ownership,
relentless drive, and a constant push for better outcomes.

· Smart: Structured thinking
with empathy, solving complex problems with clarity and strong collaboration.

Requirements Project Management, English + Spanish, Past healthcare experience would be a plus

📌 Associate Client Partner (Monterrey)
🏢 Qure ai Technologies
📍 Monterrey