01 sep
|
Gracemark Solutions
|
Centro
01 sep
Gracemark Solutions
Centro
Job Type: Full-Time
Salary: $19,500 MXN + benefits above law
We are looking for Contact Center Specialists to support patients and customers through inbound and outbound calls.
Responsibilities:
- Handle patient/customer calls and inquiries.
- Schedule, reschedule, and cancel appointments.
- Verify patient and insurance information.
- Resolve customer concerns and document interactions.
- Follow healthcare privacy and service standards.
Requirements:
- Bachelor's degree — mandatory.
- Healthcare, hospital, insurance, or patient call center experience.
- Strong communication and customer service skills.
- Ability to multitask and work with multiple systems.
- Experience with healthcare systems such as Epic is a plus.
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📌 Customer Service Representative (Centro)
🏢 Gracemark Solutions
📍 Centro