Monterrey Onsite Operations Lead – BPO & CX Excellence

Monterrey Onsite Operations Lead – BPO & CX Excellence

01 sep
|
CXCENTRODECONTACTO
|
Monterrey

01 sep

CXCENTRODECONTACTO

Monterrey

CXCENTRODECONTACTO is seeking an Operations Manager in Monterrey to lead day-to-day operations within a fast-paced BPO/customer service environment. You will coach supervisors, drive performance and implement process improvements to ensure high-quality client and customer experiences.

The role focuses on monitoring KPIs, developing teams, and collaborating with cross-functional leaders to turn operational goals into measurable results.

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📌 Monterrey Onsite Operations Lead – BPO & CX Excellence
🏢 CXCENTRODECONTACTO
📍 Monterrey

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