01 sep
|
Concentrix
|
Tequisquiapan
01 sep
Concentrix
Tequisquiapan
Concentrix is seeking a Sr.
Representative, Real Time Management - Bilingüal to oversee intraday staffing within a call center.
You will ensure accurate schedules, monitor volumes, and escalate issues to maintain client expectations and scheduling standards.The role emphasizes data-driven reporting, attention to scheduling details, and proactive communication with agents and the command center.
English proficiency (B2) and Excel expertise are required.
#J-*****-Ljbffr
📌 Bilingual Real-Time Scheduling & Staffing Analyst (Tequisquiapan)
🏢 Concentrix
📍 Tequisquiapan