Passionate about the world of tech?
What if you had a chance to be a part of the world's leading Saa S, Software, or Hardware solutions?
Join our team as aCustomer Support Consultanttoday and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?
Let's see what it takesWhat you will do:Provide exceptional customer support via chats and emailsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers' sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client's products and servicesCommunicate with developers and other departments of various IT companiesWhat you need to succeed in this role:Native Germanand English communication skillsAt least6 months of experiencein a customer support rolePersonal or professionalexperience in cryptois a mustAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8 Gb of RAM)



and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus:Experience with CRM systemsBenefits and Perks:Flexible scheduleOpportunity to work fullyremotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:Support Your App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned integral with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and

📌 (Native German) Customer Support Consultant, Crypto (Mexico, Remote)
🏢 SupportYourApp
📍 Ciudad Apodaca