Agents- Administrative staff and clerks**Responsibilities**- Supervising the Revenue Cycle Department functions including collections, cash posting and billing.
- Overseeing the hiring and training of staff.
- Efficiently managing patient complaints in respect of billing and collections.
- Planning and structuring the department workflow and staffing.
- Managing the billing cycle to ensure all claims are billed accurately and on time- Develop SOP's and develop and oversee the training program- Collaborate with the US based counterpart- Additional duties as assigned.
**Requirements**:- College degree in finance, business administration, healthcare administration, or related field.
- Fluent in English and Spanish required.
- Five years as Team Lead/Supervisor who oversaw KPI's and improved automations workflow.
- Process improvement experience required (Lean & Six-Sigma)- Strong interpersonal and organizational skills.
- Excellent customer service skills.
- The ability to work in a fast-paced environment.
**Benefits**- IMSS 100%- Vacation (after the first year)- Christmas bonus- Paid TrainingPay: $576,****** - $1,200,****** per yearWork Location: In person

📌 Revenue Cycle Manager (Tijuana)
🏢 Usa Vein Clinics
📍 Tijuana