**TO APPLY FOR THIS JOB**: MUST BE FULLY BILINGUAL (ENGLISH-SPANISH): ABLE TO HAVE MEETINGS, CREATE PRESENTATIONS AND PRESENT IN ENGLISH.SPECIFIC EXPERIENCE IN THE BPO-CALL CENTER INDUSTRY IS NOT A REQUIREMENT BUT HIGHLY VALUED.The **Talent Acquisition Manager** is in charge of planning, developing, managing and overseeing talent acquisition and recruitment processes and strategies for our call center-BPO company.
**Duties and Responsibilities**- Develop a sustainable talent acquisition and hiring plans and strategies- Help to design, plan and execute employer branding activities- Encourage employees to be brand ambassadors- Plan employee referral programs- Use Recruitment Marketing tools (social media advertising campaigns, job webpages, etc.)- Perform analysis of hiring needs and provide employee hiring forecast- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests, manage our Applicant Tracker System-ATS, etc.)- Find bottlenecks in the recruiting process- Suggest measures for improving employee retention- Lead, oversee and supervise members of the recruiting team- Use sourcing methods for hard-to-fill roles- Determine Recruiting KPIs, create and present KPI reports on a monthly basis**Qualifications and Requirements**- A sense of ownership and pride in your performance and its impact on the company's success- At least 5 years of experience as Talent Acquisition Manager or Recruiting Manager role.If experience is in Human Resources management,



should show focus and specific experience in recruiting strategies and execution.
- At least 5 years of previous experience as a Recruiter for both operational and support/administrative positions up to upper management roles.
- In-depth knowledge of full-cycle recruiting and employer branding techniques- Familiarity with a variety of different selection methods (interviews methods, assignments, psychological test etc.)- Hands on experience with posting jobs on social media and job boards- Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools- Ability to motivate employees, and lead a Recruitment team to achieve aggressive goals- Critical thinker and problem-solving skills- Team player- Good time-management skills- Great interpersonal and communication skills- Bachelor's Degree in human resources, business administration or similar relevant field- Strong knowledge of Human Resources law.Tipo de puesto: Tiempo completoSueldo: $40,****** - $47,****** al mesBeneficios:- Caja de ahorro- Estacionamiento de la empresa- Seguro de gastos médicos mayores- Confiable de vida- Teléfono de la empresa- Vacaciones adicionales o permisos con goce de sueldoPago complementario:- Bono de permanencia- Bono mensualTipo de jornada:- Lunes a viernes- Turno de 10 horasEscolaridad:- Licenciatura terminada (Obligatorio)Experiência:- Reclutamiento: 5 años (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencialFecha límite para postularse: 29/12/2024Fecha de inicio prevista: 06/01/2025

📌 Call Center - Talent Acquisition Manager (Heroica Puebla de Zaragoza)
🏢 GGA Solutions
📍 Heroica Puebla de Zaragoza