01 sep
|
Apprize Technology Solutions
|
Xico
01 sep
Apprize Technology Solutions
Xico
Job Title: Call Center Agent Location: Mexico City Work mode: Fully Onsite Job Type: Full-Time Job description: Handle inbound voice calls with professionalism, empathy, and excellent customer service.
Support customers with Credit Cards, Banking, Loans, Mortgages, Bill Pay, and Mobile Banking.
Process account-related requests, payments, balance transfers, and account maintenance.
Handle escalations, troubleshoot issues, and accurately document customer interactions.
6–9 months of call center experience with B2+ to C1 English required.
Must live within 1.5 hours of the office and be comfortable working 10-hour shifts.
📌 Call Center Representative (Xico)
🏢 Apprize Technology Solutions
📍 Xico