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Job Category
Employee Success
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Trailhead
Trailhead is Salesforce's free online learning platform and the front door to the Salesforce ecosystem. It empowers anyone to build in-demand skills across AI, Agentforce, CRM, data, and business fundamentals — and helps organizations re-skill their workforce for the agentic era. The Trailhead Content team generates ideas, writes and edits content, develops hands-on challenges, and publishes and maintains the learning content that makes all of this possible. We believe content should be accessible, educational, relevant, and enjoyable. This is your chance to be part of it.

Role Description
As a Content Strategist, Product Enablement, you drive the strategy, governance,



and execution of product enablement content that helps Salesforce sellers build the knowledge they need to succeed. You partner closely with Product Marketing, Sales Leadership, CX, and Product to translate product priorities and go-to-market motions into learner-centered content experiences for internal sellers. This is a high-impact role for a strategic contributor who keeps the learner at the center of every decision and thrives in a fast-moving, cross-functional environment.

Your Impact
Success in this role is measured by your ability to unify seller content strategy, drive measurable improvements in seller readiness, and build trusted cross-functional partnerships.
Lead content strategy for seller-facing learning paths and knowledge resources, creating a single unified content plan across PMM, Sales Leadership, CX, and Product.

Build and maintain strong cross-functional partnerships, onboarding new stakeholders into content strategy workflows and aligning on shared outcomes.

Use seller engagement data, completion rates, and feedback to identify knowledge gaps and drive measurable improvements in seller readiness.

Track how content strategies translate to seller knowledge and performance and adjust proactively when they do not.

Build governance that sets content quality standards and creates content rebuild cycles that optimizes reuse across seller audiences.

Present recommendations with clear narrative and supporting data to team leadership and

📌 Trailhead Content Strategist, Product Enablement (Xico)
🏢 Salesforce
📍 Xico