Location:Mexico (Fully Remote)Schedule:Monday-Friday, 9:00 AM - 4:00 PM ESTAbout the RoleWe are a U. S.
-based company seeking a motivatedCustomer Experience - Sales Supportprofessional to join our growing team.
This role is adecuado for individuals with experience insales and/or customer servicewho are confident communicators, enjoy connecting with people, and can manage leads efficiently.While the position includes some customer service tasks, this is primarily a sales-forward role, perfect for someone who enjoys building relationships and driving results.This is a 100% remote position, open exclusively to candidatesresiding full-time in Mexico.Key ResponsibilitiesReach out to leads through cold calls and emails to start conversations
Conduct calls and virtual meetings to present and promote our products/services
Build strong rapport with clients, understand their needs, and offer tailored solutions
Negotiate pricing and terms to close mutually beneficial deals
Maintain consistent follow-up and communication to ensure client satisfaction
Learn and stay up to date on all product details in our catalog
Track leads, opportunities, and activities using our CRM system
Collaborate closely with the Sales team to meet goals




Work independently with strong initiative and sound judgmentWhat We're Looking ForAdvanced English(spoken, written, and listening)
Minimum 1 year of experience in sales, customer service, or a hybrid role
Strong computer and system navigation skills (CRM experience preferred)
Ability to multitask effectively
Positive and professional communication style
Fast typing skills
Self-motivated, proactive, and comfortable working independentlyNice-to-Have (Not Required)Experience with outbound calls
Prior experience supporting U. S. customers
Goal-driven mindset or sales training backgroundWhy This Role Is a Great OpportunityFixed monthly base salary
Uncapped commissions
100% remote position - work from anywhere in Mexico.
Weekends off (Saturday & Sunday)
Paid U. S. holidays and company closure days (over 4 weeks)
Stable Monday to Friday, short schedule
Career stability and long-term growth opportunities
Direct hire with our companyTo be considered, please submit your resume in English.Qualified applicants will be contacted within 3-5 business days, via email, friendly reminder to check your spam.

📌 Customer Experience - Sales Support (Work From Home) (Xico)
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