Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:

- Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.

- Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.

- Completes all related paperwork and manifests in an accurate and timely manner.

- Computes proper weight and balance of aircraft before take-off.

- Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection.

- Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage.

- Coordinates any flight delays, overflows, cancellations, and re-routes.

- Coordinates aircraft servicing with local contractors.

- Completes and maintains updated records of all related paperwork.

- Leads and provides technical support to cargo handling employees.

- Ensures that all related FedEx policies, rules, procedures, and norms are followed.

- Provides marshaling for arriving/departing flights and operates ground equipment.

- Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.

- Conform to airport regulations,



transportation security administration, requirements established by local airport.

- Ensures that hazardous materials are labeled, loaded, and well documented before departure.

- Sorts and properly scans all inbound and outbound IP.

- Ensure that AOD, TSA, AFAC, AROM guidelines are applied.

- Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files.

- May be required to perform other duties as assigned

Minimum Requirements:

Minimum Education:

- High School degree/Equivalent.

- Proficiency in English (600 TOEIC points).

Minimum Experience:

- One (1) year experience in an airport ramp procedures and aircraft ground support preferred.

Minimum Required Skills:

- Knowledgeable of company services and products preferred.

- Ability to lift 75 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment.

- Successful completion of approved Company Ramp Agent Training Course.

- Excellent written and verbal communications skills

- Valid driver's license and Operations Officer License

- Accuracy & Attention to Detail.





- Microsoft Office & PC Skills

- Planning & Organizing Skills

- Interpersonal Skills

- Problem Solving Skills

Licencia de Oficial de Operaciones vigente, licencia de conducir tipo E vigente y del Estado de Mexico, experiencia en el Ramo de operaciones aereas, ingles fluido escrito y hablado. destacado actitud de servicio,

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

- 2020 Fortune’s World Most Admired Companies (14th)

- 2019 Fortune’s Best Places to Work (15th)

- 2019 Forbes’s One of the “Best Employers for Diversity”

- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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📌 : Ramp Agent (Toluca de Lerdo)
🏢 Fedex Group
📍 Toluca de Lerdo