About the job We are hiring a Call Center Agent – Customer Support Guadalajara, Jalisco | Onsite Salary based on experience + Above-Law Benefits Are you a customer service professional looking for your next opportunity?
Join a growing global company and become part of a team focused on delivering an exceptional customer experience.
What You'll Do Handle inbound and outbound calls professionally and efficiently.
Assist customers with appointments, inquiries, and service requests.
Resolve customer concerns while maintaining a positive experience.
Accurately document customer interactions using internal systems.
Collaborate with internal teams to resolve issues.
Meet quality, productivity, and service-level goals.




What We're Looking For ✔ Bachelor's degree required – any field ✔ Customer service or call center experience ✔ Strong verbal and written communication skills ✔ Customer-focused and professional attitude ✔ Strong problem-solving and multitasking abilities ✔ Comfortable working with multiple computer systems ✔ Healthcare or patient support experience is a plus, but not required Why Join?
✨ Full-time opportunity ✨ Professional growth opportunities ✨ Performance-based bonus ✨ Join a integral and collaborative team

📌 Call Center Representative - Full Time (Guadalajara)
🏢 Gracemark Solutions
📍 Guadalajara