Join CMA CGM Mexico as a Sales Support Professional!
Location: Mexico City, Mexico
At CMA CGM , a world leader in shipping, logistics, and supply chain solutions, we are looking for a Sales Support Professional to join our Commercial Team in Mexico City.
This position plays a key role in supporting the commercial activities of our Inside Sales and Outside Sales teams while managing an assigned portfolio of customers. The adecuado candidate is customer-focused, detail-oriented, commercially minded, and eager to contribute to business growth in a fast-paced international environment.
Key Responsibilities
✅ Provide administrative and commercial support to Inside Sales and Outside Sales teams.
✅ Manage and develop an assigned customer portfolio, ensuring customer satisfaction and identifying growth opportunities.
✅ Support contract implementation, tender submissions, rate management, and commercial agreements.
✅ Coordinate and escalate customer service issues to the appropriate internal teams, ensuring timely resolution.
✅ Create and maintain customer accounts, partner codes, contracts, and pricing records within company systems.
✅ Support commercial negotiations by processing pricing requests, discounts, TLI applications, and contractual updates.
✅ Follow up on booking-related issues, routing challenges, and freight discrepancies to ensure a smooth customer experience.




✅ Promote CMA CGM's end-to-end logistics solutions, including Value-Added Services (VAS), CEVA Logistics, e Commerce, and Intermodal Services.
✅ Actively engage with customers through follow-up calls and commercial initiatives to strengthen relationships and grow business opportunities.
✅ Collaborate with Trade, Customer Service, Sales Effectiveness, and other commercial stakeholders to support strategic objectives.
✅ Promote digital solutions and drive customer adoption of My Prices and other CMA CGM digital platforms.
What We Are Looking For
✔ Commercial mindset with a strong customer orientation.
✔ Excellent communication and relationship management skills.
✔ Strong organizational and multitasking abilities.
✔ Problem-solving attitude and attention to detail.
✔ Ability to work collaboratively across multiple teams and functions.
✔ Interest in international shipping, logistics, transportation, and supply chain solutions.
Why Join CMA CGM?
Be part of a leading global shipping and logistics organization.
Grow your career through continuous learning and development opportunities.
Work in a collaborative, multicultural, and dynamic environment.
Contribute to innovative logistics solutions that connect businesses worldwide.
Build your future with a company committed to customer excellence and sustainable growth.

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