Lylu Wear is seeking a Customer Care Assistant (Remote) based in Toluca.This role supports customers with order questions, delivery updates, and general service needs.Fully remote.Applications are accepted only from candidates currently located in Mexico.Duties:Respond to customer emails and chat messages.Provide clear updates on order progress.Assist with delivery tracking and status checks.Resolve simple service concerns quickly.Log interactions in internal tools.Maintain friendly and professional tone.Skills & Experience:Basic English reading and writing required.Customer service experience is a plus.Comfortable using online support systems.Strong organization and attention to detail.Reliable internet and home workspace.Must currently live in Mexico.Rewards & Benefits:Remote work within Mexico.Part-time or full-time availability.Flexible daily schedule.Supportive and respectful team culture.Training provided at start.Long-term stability with growth potential.If you enjoy helping people and want a versátil remote role, apply now and join Lylu Wear as a Customer Care Assistant from anywhere in Mexico.

📌 Customer Care Assistant (Remote) (México)
🏢 Lylu Wear
📍 México