31 ago
|
The TECMA Group of Companies
|
Chihuahua
31 ago
The TECMA Group of Companies
Chihuahua
Bachelor'sdegreeincomputerscience, Information Technology,orarelatedfield.
(Required)Minimumof5yearsofrelevant ITservicedeliveryexperience.
(Required)Experienceinthemanufacturingindustry.
(Required)Experiencewith Service Nowand Windows11.(Required) Experiencewithdatamigration.
(Nicetohave) roject Management(PM)training.
(Nicetohave)ITILcertification.
(Nicetohave)Excellentcustomerserviceandcommunicationskills Experience and requirements: Bachelor'sdegreeincomputerscience, Information Technology,orarelatedfield.
(Required)Minimumof5yearsofrelevant ITservicedeliveryexperience.
(Required)Intermediatetoadvanced Englishproficiency(conversational).
(Required)Experienceinthemanufacturingindustry.
(Required)Experiencewith Service Nowand Windows11.(Required) Experiencewithdatamigration.
(Nicetohave) roject Management(PM)training.
(Nicetohave)ITILcertification.
(Nicetohave)Excellentcustomerserviceandcommunicationskills Learning Agility: Activelypursuetraininganddevelopmentopportunities.Description and details of the activities Workforce Productivity:
Deployment,configuration,andsupportofhardwareclientoperatingsystems,andproductivitysoftwareforendusers.Supportuserswith Office365andstandardproductivitytools;providebasictrainingandguidance.End User Computing&Mobility;: Assistwithmobiledevicesetupand EUCtools,followingstandardprocedures.Smart Handsin Server Rooms: Providehandsonsupportinserverrooms,ensuringsafetyprotocols,monitoringenvironments,andinstalling/troubleshootingservers, Virtual Machines(VMs),and UPSsystems.Physical Security: Supportvisitormanagementsystemsandmaintainknowledgeofaccesscontrolandvideosurveillancetechnologies.PCDesktop Support: Deliveronsiteandremotesupportvia Beyond Trust,managevirtualdesktops, Zscaler,printers,peripherals,and PClifecycle;resolveconnectivityandsecurityconfigurationissues.Network Infrastructure: Troubleshoot LAN/WAN, OTenvironments,andassistwithnetworksecurityoperations.Mobile: Manageon-sitecellulartechandsupportmobilecommunicationdevices(femtocells).
Operational Technology: Supports OTsystemsbyconnectingindustrialmachinestothenetwork.Understandstheroleof OTinindustrialenvironments.
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📌 Senior It Infra Specialist: Servicenow & Windows 11 (Chihuahua)
🏢 The TECMA Group of Companies
📍 Chihuahua