01 sep
|
Capgemini
|
Aguascalientes
01 sep
Capgemini
Aguascalientes
Capgemini, acting as the Employer of Record for Farmers operations, leads the setup of FBS Mexico's Direct Business Contact Center. The role focuses on outbound pre-sales, lead qualification, triage, and enabling US-based sales reps to focus on revenue generation.
You will oversee end-to-end contact center operations, drive performance through KPIs, and manage workforce planning with a data-driven approach to scale the new delivery capability.
#J-18808-Ljbffr
📌 Director, Pre-Sales Contact Center (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes