POSITION SUMMARY:Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets) for a MLB videogame projectRequirementsExpert knowledge of MLB.Long time fan of a MLB team.Mexico employee agentsAt least 6 months within Keywords StudiosStrong written and verbal communication skills in English and Spanish.Ability to multi-task.Ability to easily adapt in a constant evolution environmentExcellent customer service skillsMorning shift availabilityAbility to actively listen to instructions and execute tasks communicated.PRIVACY POLICY:By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice.
For more information, please see our Applicant Privacy Notice at Information: ENStudio: Keywords StudiosLocation: AmericasArea of Work: Player EngagementService: EngageEmployment Type: Full Time, PermanentWorking Pattern: Remote
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📌 Pe Support Agent (Internal Process Only) (México)
🏢 Keywords Studios
📍 México