Turnitin, Llc is seeking a Tier 2 Technical Support Representative to join a remote-first team.
You will liaise between Support, Development, and Product, handling escalations, reproducing bugs, and preparing detailed information for Tier 3 engineers.You will be the first internal point of contact for product questions, while ensuring high-quality customer support across education customers and administrators worldwide.
#J-*****-Ljbffr
📌 Remote Technical Support Specialist — Tier 2 Escalations (Xico)
🏢 Turnitin
📍 Xico