The Account Manager Senior – CDMX is responsible for building and executing the regional commercial strategy, driving revenue growth, and developing a strong pipeline of opportunities aligned with Dematic's portfolio.We offer:Career DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal Opportunities Learn More Here: More Here: and Qualifications:This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects.
The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions.The position demands a proactive "hunter" mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management.
At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts.The Account Manager Senior will also play a key role in shaping Dematic's market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico.Key Responsibilities:Business Development & Territory OwnershipOwn and develop the Bajío region commercial strategy.Identify and pursue new business opportunities through cold calling, networking, and market mapping.Build and maintain a strong pipeline aligned with revenue targets.Penetrate target accounts and expand Dematic's footprint in the region.Account ManagementDevelop and manage strategic customer relationships.Identify upsell, cross-sell,



and repeat business opportunities.Understand customer operations, challenges, and long-term needs.Position Dematic as a trusted advisor and long-term partner.Sales ExecutionLead the full sales cycle: qualification, solution development, proposal, negotiation, and closing.Collaborate with Engineering and Solutions teams to define optimal solutions.Prepare and deliver executive-level presentations.Ensure alignment between customer expectations and internal capabilities.Commercial DisciplineMaintain accurate and disciplined CRM (Salesforce) management.Develop forecasts, budgets, and pipeline visibility.Track opportunity progress and ensure timely follow-up.Align with internal processes and approval workflows.Market Intelligence & StrategyMonitor market trends, competition, and customer needs in the Bajío region.Provide insights to leadership on growth opportunities.Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing).
Contribute to long-term commercial planning in Mexico.Required ProfileEducationBachelor's degree in industrial engineering, Mechanical Engineering or related field.Advanced English proficiency (required).
Experience5–10 years of experience in:Technical salesIndustrial automationMaterial handlingSupply chain solutionsProven experience selling complex solutions.Experience managing long sales cycles.Experience working with executive-level stakeholders.Core CompetenciesStrong commercial acumen.Hunter mindset with disciplined execution.Strategic thinking and territory ownership.Ability to manage complex sales processes.Strong communication and negotiation skills.High level of accountability and ownership.Ability to work cross-functionally.Resilience and persistence.
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