Mission Every consumer on earth purchases in one of three places: online, big-box retail, or mom-and-pop shops. Yet the largest commercial channel—traditional trade—remains fragmented, offline, and opaque. By turning every analog store into a dynamic data graph, Native transforms fragmented offline activity into actionable intelligence, giving commercial leaders the precision to see what others cannot.

Native is hiring a Director, Marketplace Ops to lead the supply side of our general on-demand marketplace. You will own the marketplace mechanics that determine whether we have enough supply, in the right locations, accepting the right work, completing it on time, and producing customer-ready data at the right unit economics. Our marketplace operates similarly to rideshare or food delivery, with contributors using the Native app to complete data collection work across Latin America, Africa, and other emerging markets.

We are looking for someone who has operated a scaled online/offline marketplace and understands supply acquisition and engagement, marketplace liquidity, dispatch and routing, incentives, pricing, A/B testing, and optimization at scale. Own marketplace health across supply, coverage, acceptance, completion,



reliability, retention, productivity, and unit economics. Build repeatable execution playbooks across public, managed, and supplier-led networks.

Established

Online/Offline Marketplace Experience is non-negotiable. Deep understanding of supply-demand marketplace mechanics across geographies and time windows. Strong analytical operating muscle—you diagnose problems with data, not anecdotes.

Strong communication and leadership across Operations, Product, Engineering, Finance, Marketing, and regional teams. Marketplace control rooms, operating cadences, and performance dashboards SQL, BI, or marketplace analytics Field data collection, retail audits, CPG, market measurement, or market research Our mission is to build the first intelligence-grade system for the world’s largest and least-understood channel of trade—reverse-engineering analog markets into a digital graph that delivers precision, clarity, and control at enterprise scale. If you've built and operated marketplaces at scale and want to help digitize the world's largest offline market, we'd love to hear from you.

📌 Head of Retail Operations & Performance (Nezahualcóyotl)
🏢 Native
📍 Nezahualcóyotl