What you can expect You will manage employee data and HR transactions with precision and confidentiality. Using established protocols and HR systems, you will process records, coordinate access, and resolve routine inquiries. You will deliver accurate data management and first-level support that keeps HR operations running smoothly.
This is a fully remote position open to all locations in Mexico
About the Team We deliver essential HR operations through data management and employee support. Our team collaborates to maintain system accuracy and respond to employee needs efficiently. We exist to ensure seamless HR processes across the employee lifecycle.
Responsibilities Processing employee information in HR systems while maintaining data integrity and confidentiality standards
Supporting onboarding, status changes, and lifecycle transactions by updating records and ensuring compliance
Coordinating system access and troubleshooting basic technical issues independently before escalating complex cases
Creating and updating process documentation to support consistent HR operational procedures
Responding to routine employee inquiries using established guidelines and directing complex questions appropriately
What we’re looking for Bring 2-4 years of experience in HR operations, data management, or administrative support roles
Have US Support Experience: Must have prior experience supporting US-based employees. Experience supporting EMEA is preferred
Possess English Fluency: Required for effective communication
Have full end to end general employment lifecycle process support
Possess experience with Workday and Servicenow
Demonstrate working knowledge of HR information systems and data management practices




Apply understanding of HR compliance requirements related to employee documentation and data privacy
Navigate standard HR processes across the employee lifecycle including onboarding and status changes
Maintain high attention to detail when entering and verifying employee data
Communicate clearly and professionally when responding to employee inquiries
Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

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📌 People Operations Coordinator (Ciudad de México)
🏢 Zoom
📍 Ciudad de México