Atomic HR is seeking a Customer Support Representative for its two-sided marketplace in the outdoor hospitality space. You will handle day-to-day tickets from travelers and park operators, follow triage playbooks, resolve within scope, and escalate when needed.
You’ll use AI to speed responses, log recurring issues, and keep ticket notes precise. This fully remote LATAM role requires overlap with U.S. business hours and offers 20 days PTO plus U.S. holidays as the team scales.