Atomic Hr is seeking a Customer Support Representative to handle day-to-day tickets from travelers and park operators. You will follow triage playbooks, resolve within scope, and escalate issues needing leadership, with emphasis on accurate payment and booking details.
Role emphasizes using AI to draft responses, maintaining thorough ticket documentation, and meeting response targets. Fully remote, LATAM-friendly, with overlap to U.S. business hours and 20 days PTO.