Logistics Coordinator - Track and Trace - MEX Job Description Posted Friday, August 28, 2026 at 7:00 AM PURPOSE The Logistics Coordinator will have strong problem-solving capabilities skills, ensuring all freight is delivered/picked-up on time with a focus on sustaining steady and first-class service to Global Tranz’s client network. Given this role supports many teams including Customer Success, Enterprise Growth, Carrier Sales, Direct Sales, and Customer Sales, the Logistics Coordinator will be responsible for ensuring that Global Tranz’s customers receive timely service information from pickup to delivery by working with our network of carriers. ESSENTIAL DUTIES & RESPONSIBILITIES Deliver multi-level operational support for Global Tranz’s client shipments and transportation through tracking and tracing activity (inbound/outbound phone calls, texts and e-mails), ensuring on-time delivery and pick-up. Clarify load requirements with carriers, confirming drivers have proper information (pick up & delivery requirements) Constant and clear communications with stakeholders all Global Tranz’s load. Utilize and update tracking methods using Global Tranz’s load management system. Maximize the productivity and workflow of the department by emphasizing load board priorities, efficiencies, and board coverage.



Provide support to the OS&D; department by gathering detailed information from carriers, customers, and internal representatives to quickly resolve shipment issues. Handle client problems following General Tranz’s standard operating procedures (SOPs) and elevate to proper business function as needed, maintaining customer satisfaction, and supplying high quality service and work ethic while representing Global Tranz. Serve as back-up support as needed to other department team members to ensure complete client satisfaction according to Global Tranz standards. REQUIRED KNOWLEDGE/SKILLS/ABILITIES Working knowledge of Microsoft Office programs Experience working with telephony technologies. Basic computer and typing skills. Excellent multitasking and prioritization skills Ability to work in a team environment while delivering independent results. Work with a sense of urgency Punctuality and good attendance QUALIFICATIONS: High school diploma or a GED required. Experience in administrative support role preferred. Experience in customer services role preferred. In lieu of degree, combination of education and years of experience will be considered. PHYSICAL DEMANDS & WORK ENVIRONMENT Work Environment: Job is performed in a general office environment. #J-18808-Ljbffr

📌 Logistics coordinator - track and trace - mex (Ejido de la Finca)
🏢 Wwex Group
📍 Ejido de la Finca