SoftwareOne Deutschland GmbH is seeking a Bilingual Support Analyst for Integral IT Support in LATAM. The role involves troubleshooting Windows, macOS, Microsoft 365, Teams, and Outlook, managing access in Entra ID and Active Directory, and collaborating with global teams in a follow-the-sun model.
You will support onboarding/offboarding, access requests, and knowledge documentation while delivering high-quality customer service in English across a multicultural environment.
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📌 Bilingual Global IT Support Analyst (LATAM) (México)
🏢 Softwareone Deutschland
📍 México
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