Citigroup Inc. is seeking a Customer Service Intermediate Analyst to support clients and collaborate with the Customer Service team.
The role focuses on addressing external customer issues and delivering ongoing service with professionalism and adherence to departmental standards. You will manage client interactions, provide timely updates, escalate when needed, and contribute to process improvements to enhance the client experience.
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📌 Client Success Analyst: Service & Escalation Pro (México)
🏢 Citigroup
📍 México
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