Commercial Operations specialist (Temporary - SAP Project) The Commercial Operations Specialist is a critical role supporting Hexagon Manufacturing Intelligence by ensuring the accurate, timely, and compliant order processing of hardware, software, and service solutions. This position acts as a central coordination point between Sales, Finance, Production Planning, Logistics, to enable smooth order fulfillment, ensuring data accuracy, adherence to commercial and operational policies, along with delivering high-quality customer experience while supporting on-time delivery of precision measurement technologies, software solutions, and integrated manufacturing systems. Job Responsibilities - Enter and validate hardware, software, and service orders in Salesforce and ERP systems, ensuring accuracy and completeness. - Generate software licenses, entitlements, or activation keys as part of the software order fulfillment process. - Review customer quotes, contracts, and purchase orders to ensure compliance with pricing, terms, and company policies. - Generate and reconcile invoices using internal reports, ensuring proper billing and alignment with financial requirements. - Monitor Salesforce dashboards and operational reports to track order status, backlog, and exceptions, taking prompt action on discrepancies. - Push back incomplete or incorrect orders & requests; communicate required corrections and follow up until resolved. - Coordinate hardware deliveries with Planning and Logistics ensuring correct and timely communication to customers regarding customer preparedness, ship dates, and shipment scheduling.



- Support Sales by providing clearly communicated guidance on order requirements, documentation, approvals, and delivery timelines. - Manage order-related issues such as pricing mismatches, manufacturing constraints, and documentation gaps; follow up until resolved & escalate when needed. - Maintain accurate order files, license records, and approval documentation for audit and compliance readiness. Qualifications - Professional Level: Solid experience (1-3 years) in Order Management, Sales Operations, or Sales Administration. - Language: Proficient English (written and verbal). - Systems Skills: Mid-to-advanced Salesforce user; experience with ERP order modules preferred such as Salesforce, SAP, etc. - Microsoft Office: Strong Excel, Word, and PowerPoint skills. - Finance/Accounting Knowledge: Preferred for invoicing, billing validation, and reconciliation. - Soft Skills: - Excellent organization and attention to detail - Ability to work within a fast-paced environment - Self-learning mindset, strategic thinking & proactive problem-solving - Clear communication with strong follow-through - Be team-oriented with strong collaboration skills What We Offer (MTY) - Hybrid Work (2 home office days, 3 at the office) - Food coupons - Vacations Bonus. 100% of base salary of earned vacation days. - Year End Bonus (Aguinaldo). Equivalent to 30 days of base salary. - Personal Life Insurance. - Medical Insurance. Coverage is offered at no cost to the employee, spouse, and children of 18 years or less. Terms per our corporate insurance policy. - Vacations: As required by Mexican Law. Five additional days during the 2nd half of your 1st year. - Two additional Holidays that can be used at any time of the year.

📌 Commercial Operations Specialist (Monterrey)
🏢 Hexagon Manufacturing Intelligence
📍 Monterrey