Zendesk is seeking a senior continuous improvement leader to drive AI-enabled process design and operational excellence from discovery to sustainment.
You will coordinate cross-functional teams, deploy end-to-end projects, and champion change management practices across the organization.Adecuado candidates bring 5+ years in process mapping, strong Zendesk experience, and a track record of leveraging AI to remove bottlenecks.
The role supports a hybrid work model with offices globally.
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📌 Lead Ai-Driven Process Improvement Analyst (Hybrid) (Ecatepec de Morelos)
🏢 Zendesk
📍 Ecatepec de Morelos
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