- Execute routine maintenance, validation, and support tasks for Epic healthcare applications under supervision- Assist with test execution, ticket updates, documentation, and basic application troubleshooting- Support scheduled upgrades, onboarding activities, and security or access-related requests within provider or payer workflows- Participate in department build support or payer-platform support activities as assigned- Document work clearly in Jira, knowledge articles, test evidence, and support records- Incorporate coaching from experienced professionals into daily tasks and participate in structured onboardingRequirements- Entry-level role for candidates with at least 0-2 years of relevant experience, including exposure to application support or healthcare technology- Basic proficiency with Jira or similar ticketing and documentation tools- Familiarity with healthcare application support or enterprise technology environments- Understanding of software testing principles and validation processes- Exposure to Epic terminology, workflows, or healthcare IT concepts- Ability to follow structured procedures and document technical work accurately- Experience with Epic modules such as Ambulatory, Healthy Planet, MyChart, Cadence, or Prelude preferred- Exposure to payer-platform workflows including claims, enrollment, or care management preferred- Familiarity with security, privacy,



or compliance requirements in healthcare technology preferred- Basic knowledge of SQL or data querying for support and validation tasks preferred- Experience with software testing or systems analysis in healthcare settings preferred- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field desired- Interest in pursuing Epic certification or training based on performance and eligibility- Completion of healthcare orientation or Epic terminology education preferred- Comfortable working U.S. business hours- Committed to long-term specialization in Epic healthcare technologyCore CompetenciesDemonstrates foundational knowledge in Epic healthcare applications and application support, with a focus on software testing principles and validation processes.
Proficient in using Jira for documentation and ticketing, while adhering to healthcare compliance and security standards.Highest-signal resume keywords- Epic Application Support- Jira Documentation- Software Testing Principles- SQL Data Querying- Healthcare IT ConceptsATS Optimization KeywordsHard Skills- Epic Modules- Basic SQL- Software Testing- Application Troubleshooting- Validation ProcessesSoft Skills- Attention to Detail- Ability to Follow Procedures- Coaching and LearningCertifications & Qualifications- Epic CertificationIndustry Keywords- Healthcare Application Support- Payer-Platform Workflows- Security and Privacy Compliance- Claims Management- Enrollment ProcessesTools & Technologies- Jira- Healthcare Technology#J-*****-Ljbffr

📌 Senior Engineer (Lagos de Moreno)
🏢 Jobtailor
📍 Lagos de Moreno