HSBC Integral Service Center in Mexico City seeks a dedicated service professional to act as a single point of contact for Commercial Cards clients, owning complex queries end-to-end and driving First Contact Resolution.
You will collaborate with Operations, Fraud, and in-country teams, provide regular updates, and support the client experience through video calls when needed.This role requires a strong client-service mindset, excellent communication skills, and the ability to manage multiple#J-*****-Ljbffr