Give Me the Basics!
Location:On-site in Hermosillo, SonoraSchedule:Full-time, 5 days per week with 9.5-hour shifts and 2 days offOperating Hours:5:00 AM - 11:00 PM (Sonora Time)Pay:Up to $20,000 MXN monthlyBase Salary:$16,000 MXNPerformance Bonus:Up to $4,000 MXNTraining:Paid training, Monday-Friday, 6:00 AM - 3:36 PMRequirements:High School Diploma or GEDFluent English and SpanishTyping speed of 30 WPM or higherComfortable using multiple systems while assisting customersCustomer service or call center experience preferredWhat You'll DoAs a Customer Service Representative, you'll support customers with:Missing ordersReturns and exchangesRefund requestsWebsite access issuesGeneral account and service inquiriesYou'll use your communication and problem-solving skills to deliver a positive customer experience and help resolve issues efficiently.
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