Role: SailPoint Operations Engineer (IAM/ISC) Location: Mexico-Guidalajara (Hybrid)
Contract
Job Description
Manage daily operations of the SailPoint environment
Support identity lifecycle management processes
Handle user provisioning and deprovisioning
Manage access requests , approvals, and role assignments
Troubleshoot provisioning failures and access-related issues
Monitor application integrations and reconciliation processes
Perform routine health checks, monitoring, and maintenance
Support compliance, audit, and security requirements
Assist with onboarding applications into SailPoint
Document workflows, operational procedures, and support activities
Work effectively in a matrix organization with cross-functional teams
Support incident, problem, change,



and capacity management processes
Required Skills
Strong experience in SailPoint administration and operations
Knowledge of identity and access management (IAM) concepts
Experience with user provisioning and deprovisioning
Understanding of access requests , role management , and certifications
Experience troubleshooting provisioning and connector issues
Familiarity with application integration and reconciliation
Understanding of incident, problem, change, and capacity management
Ability to work effectively in a matrix organization

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