Manager Business System Support (Ciudad de México)

Manager Business System Support (Ciudad de México)

31 ago
|
Caterpillar Brazil
|
Ciudad de México

31 ago

Caterpillar Brazil

Ciudad de México

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. As a LATAM Manager Information Technology, you will play a key role in leading and supporting Cat Financial IT resources in Mexico, ensuring strong alignment with regional business priorities, enterprise IT standards, and integral delivery expectations. This is a unique opportunity to combine people leadership, operational execution, and regional influence while enabling high-quality IT services for Cat Financial across Mexico and the broader LATAM region.
Shape Talent & Workforce Strategy: Develop a scalable workforce strategy, strengthen local talent pipelines, and lead early-career programs and team development.
Drive IT Delivery & Operational Excellence: Oversee application development, IT support, and service delivery while ensuring quality, business alignment, and continuous improvement.
Enable Compliance & Local Governance:



Advise global leaders on Mexico labor requirements and partner with HR, Talent Acquisition, and Legal to ensure compliance, onboarding, and consistent workforce practices.
Lead Vendor & Sourcing Strategy: Define sourcing and third-party engagement strategies, manage vendors, and ensure performance across quality, cost, and delivery.
Build Capabilities for the Future: Develop Centers of Excellence and specialized capabilities in Cloud, Cybersecurity, Data, and Infrastructure to support the hub's long-term growth.
Bachelor's degree in Information Technology, Computer Science, or related field
Advanced English Skills:
Manages core applications, integrations, enhancements, lifecycle strategies, and business impacts.
Vendor/Supplier Management: Manages vendor relationships, service quality, delivery performance, issue resolution, and contract expectations.
Leads scalable IT service processes, standards, implementation,

📌 Manager Business System Support (Ciudad de México)
🏢 Caterpillar Brazil
📍 Ciudad de México

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