Services Business Strategy Senior Manager
Salesforce LATAM is redefining what it means to be a strategic partner. The new model is about continuously engaging, solving real problems, building trust, and evolving strategy alongside the customer — at the pace the market demands. The Services Business Strategy Senior Manager is the professional who makes this happen at the customer level. This role connects business pain to platform value, accelerates adoption and consumption, and positions Salesforce as the trusted transformation partner for C-level executives. This is not a traditional consulting role. The Business Strategy Professional behaves less like a consultant and more like a transformation catalyst and an orchestrator — someone who creates visible operational impact quickly and translates that impact into strategic influence.
What This Role Is About
- Business strategy and executive positioning
- Operational diagnostics and value realization
- AI, Data, and Agentforce adoption
- Business Value acceleration
- Commercial orchestration (Services + Licenses)

The core motion is:



Understand the pain → Form a solution hypothesis → Create momentum → Build trust → Evolve strategy together.
Key Responsibilities
- Executive Positioning and Strategic Influence
- Serve as a trusted advisor for CIO/COO/CMO/Head of Digital/Head of Operations, connecting business ambition to Salesforce platform strategy — in the customer's language, not ours.
- Run structured assessments to quickly map customer maturity, political environment, executive pressure, operational chaos level, and transformation readiness.
- Lead Executive Briefings and C-level conversations that move from feature discussions to measurable business outcomes.
- Align engagement strategy to the customer's own strategic agenda — speaking their language, framing value in their KPIs.a
- Hands-On Problem Solving and Momentum Creation
- Lead with solution hypotheses, not problem statements. The role is to bring clarity

📌 Services Business Strategy Senior Manager (Ciudad de México)
🏢 Salesforce.com
📍 Ciudad de México